Troubleshooting Common Installation Errors


This page describes how to troubleshoot common VisualGDB installation errors.

First of all, if you encounter any issues with VisualGDB installation, please run Windows Installer with diagnostic logging enabled:

This will save a detailed installation log to the VisualGDB.log file, that may contain clues to the cause of the error.

The rest of this page discusses common installation errors and steps for fixing them.

The Specified Account Already Exists

Sometimes, installing or uninstalling VisualGDB can trigger the following error:

The error is caused by a corruption of the Windows Installer files and is sometimes triggered by uninstallation or reinstallation of Visual Studio. In order to resolve the problem, please follow the steps below:

  1. Download and run the Program Install and Uninstall Troubleshooter from Microsoft [mirror].
  2. Uninstall VisualGDB using the troubleshooter.
  3. Manually delete the entire <Visual Studio Directory>\Common7\IDE\Extensions\Sysprogs\VisualGDB and C:\Program Files (x86)\Sysprogs\VisualGDB directories.
  4. Install VisualGDB again by running its MSI file.

A DLL required for this install to complete could not be run

This error could trigger if your Windows security settings prevent the Windows Installer from unpacking installer plugins and running them from the %TEMP% directory. In order to fix it, try running the MSI file as administrator.